![]() ![]() When you receive an "Internet Access Required" notice while using QVR Elite on QuTScloud, connect your server to the network to prevent the server from going into "Maintenance Mode" and resulting in the service being terminated. When you receive a license reminder, renew your licenses or issue a ticket to Helpdesk immediately to prevent any impact on channel recordings due to insufficient or inaccessible licenses. ![]() The maximum recording channels vary depending on the NAS model. For details, go to: You can now stream and record videos in H.265 without interruption in version 2. Update QTS to the latest version if you encounter a connection timeout issue. QuickTime Player cannot play QVR Elite recordings. Use a VLC media player. Integration with the HybridMount application is a beta function and may cause stability issues. The MxPEG video format is not supported by 3rd party media players. Obtain the standard mp4 files by using QVR Pro Client's export function. QVR Elite copies the same regular recording period during an event triggered as an event recording file. The regular recording period is also stored. Users can install QVR Elite and QVR Pro on the same NAS, but can only enable one at a time. QVR Elite is a subscription-based product, providing 2 free recording channels for supported NAS models. You can buy more channel licenses at . "Help Us Improve" by allowing "Share Usage Data" in Data & Privacy to share your user experience. When you receive the "2-step verification requirement" notice, go to Control Panel > Security to complete the verification setup for a safer sign-in security. When you receive an "Internet Access Required" notice while using QVR Elite on QuTScloud, connect your server to the network to prevent the server from going into "Maintenance Mode" and resulting in the service being terminated. When you receive a license reminder, renew your licenses or issue a ticket to Helpdesk immediately to prevent any impact on channel recordings due to insufficient or inaccessible licenses. ![]() QVR Elite version 2. has been rolled back due to stopped streaming and recording in H.265. To prevent any interruptions, update to the latest version 2. or downgrade to version 2.1.4.0.
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